What is the minimum age required to enter the stadium?
There is no minimum age. Children up to 3 years old can enter the stadium without a ticket, but are not entitled to a seat and must sit above the parent or legal guardian.
What am I allowed to take into the stadium and what not?
In principle, walking aids such as crutches are allowed inside the event site. However, people who use walking aids may have problems moving around the stadium. We therefore strongly recommend considering a PRM (person with reduced mobility) ticket for a more enjoyable experience.
The list of items that are not allowed in the stadium includes, but is not limited to, the following:
- Dangerous items (e.g. knives)
- Illegal substances or drugs
- Alcoholic beverages and food in rigid containers not purchased at the venue
- Glass containers and any rigid containers
- Large bags, suitcases, or backpacks
- Cameras (except with accreditation)
- Signs or banners that obstruct the view of other spectators and players and include disrecpectul messages
- Noise-generating devices (e.g. compressed air horns)
- Laser pointers
- Selfie sticks
- Scooters or unicycles
- Drones or unmanned aerial vehicles
- Helmets
- Laptops or tablets
Is there a luggage drop-off?
A cloakroom free of charge will be available at the venue.
Some items are not permitted in the stadium. You can find an orientative list above.
If you lose any valuables, you are welcome to report your concerns to the cloakroom.
How can I get to the venue by public transportation or private vehicles?
Due to the large number of people attending the event, we encourage you to use public transportation to get to the event in a convenient and environmentally friendly manner.
The best way to reach the Fiera del Levante is by bus by the following bus lines: 2 - 6 - 22 - 27 - 42 – 53.
The railway station is far from the venue. However, if you arrive in Bari by train, you will find the terminal of the bus lines in the square in front of the railway station and can safely take one of the lines mentioned before.
You can park your vehicle in the paid parking lot located near the entrance of the venue at Fiera del Levante, called Autosilo del Levante. This public parking is exclusively reserved for Hopman Cup spectators, so presenting your ticket is required to access the area.
However, we have a limited number of parking spaces, so we recommend using public transportation.
Is there catering service inside the venue?
The Fan Zone located outside the venue offers various food truck offering a diverse offer of Food & Beverages.
Is it possible to exit and re-enter the venue?
Yes, once you have entered the venue with your ticket, you will have the possibility to exit and re-enter later as long as you show your ticket in the exit and entrance of the venue. Please keep your ticket inside the venue.
Are the tickets numbered?
Yes, all tickets in Main Court are numbered. Court 1 is free seating.
What does my ticket grant access to?
Tickets are sold for a session or tie. This means that when you buy a ticket, you can enjoy all the matches of that session or tie: two singles matches and one doubles match.
The ticket shows a time; is that the start time of the matches?
The time shown on the ticket is the start time of the first match of the session or tie you have purchased. However, you can enter earlier, as the venue will open doors 30 min before the start of the first match on central court.
The schedules are indicative and subject to change, so it is very important that you confirm the information on the official website www.hopmancup.com and on our social media before coming to the venue.
Can I return/exchange my tickets?
Tickets that have already been purchased cannot be exchanged or returned.
No. The conditions of sale indicate that you cannot resell tickets. If you do so, you will be breaching the purchase conditions that you have accepted at the time of purchase and you may be denied access to the premises.
When does the venue open?
The access gates to the venue will open 30min before the start of the first match of the day.
On Hopman Cup days, the Fan Zone will be open from 05:00 PM until one hour after the last match but no later than midnight.
The opening hours for Hospitality are from 05:00 PM until one hour after the last match but no later than midnight.
When does the box/ticket office open?
The ticket office will open one hour before the start of the first match of the day.
The ticket office will close 1 hour after the start of the last game of the session or tie but no later than 09:00PM.
Can I buy VIP tickets or go to the hospitality area?:
Can I buy a VIP box at Center Court?
Can I request an invoice for my tickets?
If you need an invoice, please contact
[email protected] BEFORE making your purchase. An invoice cannot be issued once payment has been made.
Where can I buy tickets for wheelchair users(PRM)?
